COVID-19 UPDATE | ONLINE STORE: WE STILL SHIP ORDERS | RETAIL STORE: OUR STORE IS STILL OPEN
200 M² SHOWROOM WITH WORKSHOP
PERSONAL ADVICE
FREE DELIVERY FOR EUROPE
30 DAYS REFLECTION PERIOD
Customer service

Company information

Voltes

Barnsteenstraat 1E

1812SE Alkmaar

the Netherlands

Company registration number: 70065055

VAT number: NL858125742B01

 

Openings hours

Monday: 08:30 - 17:30
Tuesday: 08:30 - 17:30
Wednesday: 08:30 - 17:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 17:30
Saturday: 09:00 - 13:00
Sunday: Closed

 

Contact

Do you have a question about a product, your order or something else? Please contact us:

 

Telephone
+31850013151

E-mail
 [email protected]
WhatsApp
+31682050161
     
     
     
Instagram Facebook
Youtube

 

We strive to answer emails within 24 hours. Do you want to get in touch with us faster? Then contact us by telephone. In case we missed your call, please leave a (WhatsApp) message or e-mail so that we can contact you as soon as possible.

1 FAQ | Frequently Asked Questions
1.1 GENERAL
1.2 Do you deliver abroad?

We ship to all countries in the world. Above €20 we ship for free in whole Europe.

1.3 What is the delivery time?

Within the Benelux it is 1-2 working days and for the rest of Europe 3-10 working days (depends on the country). See our shipping & return page.

 

 

1.4 E-BIKES
1.5 Are electric bikes legal?

Yes they are legal to use in whole Europe. The rules are different in most countries, check your local laws.

 

 

1.6 E-SKATE
1.7 Are electric skateboards legal?

Within the Netherlands there are officially no rules and legislation. The government is currently working hard on this. For the rest of Europe there are rules and legislation that make it legal to ride an electric skateboard.

1.8 How works an electric skateboard?

This is different for each model, but in general you control the skateboard with a remote and you steer by body movements. The electric skateboard is driven by a hub or belt motor which drives the wheel.

 

 

 

1.9 E-SCOOTERS
1.10 Are the electric scooters legal?

Within the Netherlands there are officially no rules and legislation. The government is currently working hard on this. For the rest of Europe there are rules and legislation that make it legal to ride an electric scooter.

1.11 How fast am I allowed to drive?

In general, the speed limit is 25 km/h. The rules and legislation vary from country to country, consult local laws for this.

1.12 How works an electric scooter?

An electric scooter has a motor which is in the front or rear wheel. This motor is powered by a powerful battery and you control the scooter by the brake/throttle on the handlebar.

 

 

1.13 HOVERBOARDS
1.14 Are hoverboards legal?

Within the Netherlands there are officially no rules and legislation. The government is currently working hard on this. For the rest of Europe there are rules and legislation that make it legal to ride an hoverboard.

1.15 How fast am I allowed to drive?

In general, the speed limit is 25 km/h. The rules and legislation vary from country to country, consult local laws for this.

1.16 How works an hoverboard?

Motor powered wheels, together with a powerful Lithium-Ion battery from Samsung and TaoTao Mother + sensorboards.

 

1.17 ONEWHEEL
1.18 Is the Onewheel legal?

Within the Netherlands there are officially no rules and legislation. The government is currently working hard on this. For the rest of Europe there are rules and legislation that make it legal to ride an Onewheel.

1.19 How fast am I allowed to drive?

In general, the speed limit is 25 km/h. The rules and legislation vary from country to country, consult local laws for this.

1.20 How works an Onewheel?

The wheel of the Onewheel is a powerful hub motor and the battery provide the drive. You control the Onewheel by balancing with body movements. The balancing is made possible by the computer in the device.

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200 M² SHOWROOM WITH WORKSHOP
PERSONAL ADVICE
FREE DELIVERY FOR EUROPE
30 DAYS REFLECTION PERIOD