COVID-19 | ONLINE STORE: WE STILL SHIP ORDERS | RETAIL STORE: OUR RETAIL STORE IS CLOSED
200 M² SHOWROOM WITH WORKSHOP
PERSONAL ADVICE
FREE DELIVERY FROM €50
30 DAYS REFLECTION PERIOD

Repair & maintenance

We are specialized in repair and maintenance. We have our own service engineers which can carry out all kind of repairs and maintenance. Our technical experts are trained to solve the most complex problems. This guarantees a quick and professional repair or maintenance.

What do we offer?
* Repair by professionals
* No research costs
* Repair not successful? Then it won't cost you anything
* Free return shipment

Defect and damage analysis

The product need to be investigated to discover the defect. This can be done by visiting us, e-mail or phone. The most fast and easy way is to send us a problem description with a video of the problem by e-mail. In this way we have a clear picture of the problem and we can give a good solution based on the problem.

Option 1) Visit us
Visit us and one of our technicians can inspect the product. It is important to make an appointment in advance.

Option 2) By e-mail
Send us a problem description included a video of the problem by e-mail. Our customer service is available at [email protected]

Option 3) By phone
Contact our customer service and give them a clear problem description. Our customer service is available at +31850013151

Repair options

There are 2 ways for repair:
1. Visit our store (repair only by appointment)
2. Send us the repair

Repair lead time
Visit us for repair: within 1 hour repaired.
Send us the repair: repaired within 1 to 2 weeks.

Visit us for repair
1. Make a appointment
2. Bring the product and accessoiries with you
3. Sit back with a cup of coffee and wait until we finished your repair

Send us the repair
1. Download our online repair form.
2. Fill in the repair form and add this to the package
3. Pack the product well and securely to prevent damage during transport
4. Send us the package
5. Sit back and wait until we finished the repair

Repair costs

An overview of the repair costs can be found in the repair overview.

 

Question or need help?
Come and visit our store or contact our customer service.

200 M² SHOWROOM WITH WORKSHOP
PERSONAL ADVICE
FREE DELIVERY FROM €50
30 DAYS REFLECTION PERIOD